oixCloud is a VPN client for iOS and tvOS that lets you import your subscription, connect to secure servers, and manage routing rules. This page answers common questions and tells you how to reach us.
Contact Us
For help, feature requests, or bug reports, email support@dler.io. We typically respond within 1–2 business days.
Getting Started
Import a subscription: Open the app, go to the Proxies tab, and add your subscription link or sign in with your oixCloud access token.
Connect: Select a server and tap the connect button. Allow the VPN permission prompt on first use.
Switch servers: Tap any server in the list to switch instantly.
Frequently Asked Questions
The VPN won't connect. Check your network connection, make sure your subscription is valid and not expired, then try another server. Re-importing the subscription often resolves stale configurations.
How do I find the fastest server? Use the latency test (the speedometer icon) to measure each server's delay, then pick the lowest.
How do I update my servers? Pull to refresh on the Proxies tab, or re-import your subscription link.
Does oixCloud keep logs of my traffic? The oixCloud service does not collect or retain traffic logs. Optional MITM rules process selected traffic on your device; scripts you install may make network requests as shown in their source. See our Privacy Policy.
Apple TV (tvOS): Import your subscription using the on-screen instructions, then select a server to connect.
System Requirements
iOS 17.0 or later · tvOS 17.0 or later.
Privacy
Read our Privacy Policy to learn how we handle your data.